Features

Next level customer experience management

deepmood® provides features for analytics, visualization, prevention and marketing.

Feature

Analytics

Analytics

Analyze your audience.

Get detailed sentiment and emotional analytics data of your audience´s comments.

deepmood® also gives you aggregated sentiment information of your posts and entire channels.

Analytics

Multilayered, artificial intelligence driven text analytics of 13 languages

deepmood® analyses semantic, relations, keywords, mood and emotions.

Feature

Visualization

Visualization

Emotionen werden sichtbar.

deepmood® visualizes the overall sentiment and emotions of your social media channels.

Recognize any change of your audience´s mood at once - for every channel and post.

Feature

Meaningful data on all layers.

Get detailed data for profiles with multiple social media channels, for single social media channels, posts and comments.

Feature

Prevention

Prevention

Recognize, inform and action - all day, all night

deepmood® recognizes hate and bad speech, informs you and hides negativity automatically. 24 hours a day. 7 days a week. 365 days a year.

Prevention

Objective Analytics - no space for interpretation.

deepmood® analytics is formed by objective and constant attributes. There is no space for interpretation, so the data is comparable.

Prevention

Prevent collaborative brand attacks automatically

A collaborative brand attack is a group phenomenom. By hiding hate automatically deepmood® prevents a rising dynamic of hate on your social media channels and protects you, your company and your brand from negativity.

Prevention

If sh#*? hits the fan

deepmood® is able to hide negative comments and supports you to take legal action.

Feature

Marketing

Marketing

What kind of content creates which emotional response.

Analyze and compare your followers emotional response to your content.

The amount of likes depends mostly on reach. The emotional feedback is clearer and is not depending on reach.

Feature

Get comprehensive emotional data of all your social media channels.

Marketing

Avoid costs for negative campaigns

deepmood® informs you about negative comments on your posts or campaigns. Helping you to take action as soon as possible to avoid unnecessary costs for negativity.

Marketing

Decrease response time to negative comments

Unhappy customers can often easily be turned to happy customers by a quick response to their concern.

deepmood® is an artifical intelligence driven social media analytics tool to understand your audience better and avoid hate, collaborative brand attacks and bad language.

deepmood® supports , Instagram, and YouTube.